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CV Chutima


Name:Chutima Douek

Address: Ch.de Rennier 32, 1009 Pully, Switzerland

Telephone: +41 78 797 1143

e-mail: csaravari@yahoo.com





Date of Birth :               11.09.1959

Civil Status:                  Married   

Nationality:                   Swiss/Thai

Languages:                  English   Fluent

                                    French   Beginner

                                    German Basics               

Interests:                     Sport(Tennis), Web Design, Cooking, Reading



Education& Training


·          Master of Science, Operational Research

National Institute of Development Administration (NIDA),Bangkok, Thailand


·          Bachelor of Science (Economics)

KasetsartUniversity, Bangkok, Thailand


Courses (with diplomas if appropriate) attended during career:

·          SAP R/3 SD (Certified)

·          SAP R/3 Business Connector

·          Oracle Financial (Inventory, Procurement)

·          MIMS III, Material Management

·          Maximo, Plant Maintenance




·          Working as a Consultant since 1990, implementingsoftware package e.g. MIMS III, Oracle. Since 1996, working as a SAP LogisticsConsultant and Business Analyst. Participated in SAP implementation projects,including analysis, design, configuration/customization and testing SD and MMmodules, for several local and multinational organizations in various sectorsas mentioned below:

Orange                                                   Telecommunications

Roche Vitamin                                         Pharmaceutical

SwissAir                                                 TransportationServices

IBM                                                       Hitech Manufacturing

Behn Meyer                                            Chemical/ Distributor

BASF                                                      Chemical/ Distributor

·          15 years experience in logistics businessprocesses in manufacturing, distribution and services. Worked as a logisticsmanager and logistics consultant identifying, defining and implementinglogistics process improvements.

·          Various experiences in management positionsranging from team leader, project manager and department/platform manager





·          In-depth knowledge and hand-on configuration/customizationof SD and MM.

·          Strong understanding of the integrationrequirements for supply chain process.

·          Strong business background understanding fromboth working as a logistics specialist implementing SAP R/3 and from previousexperiences working as a logistics manager.

·          In-depth knowledge of implementing complexsystems in a multinational organization, including project management issues.

·          Good analytical skill with well developedplanning, interpersonal and communication skills.




Company:         Business Application SA (Switzerland)

Positionheld: Senior Logistics Consultant                  Dates:April 2005 – Present


I was assigned to working as aSenior Logistics consultant at Orange Communication SA. I work on severalprojects as well as providing third level support.   My main tasks include:


·          Reviewing business requirements from users

·          Develop feasibility study

·          Configuring/customizing SD module based onusers’ requirements

·          Define interface specification between (among)SAP and internal/external systems

·          Project management

·          Providing third level support


Currently, Iam working on the SAP transformation project.   The goal of the project is to review the existing implementation andprocesses and re-implement new SAP solution.   Orange planned to move from EPR 2005 version to the SAP retail solution.


Company:         Nestle (Vevey, Switzerland)

Positionheld: Business Application Specialist             Dates:Jan 2005 – Dec 2005


Working on GLOBE project, rollingout SAP implementation to Nestle markets around the world.


As a business applicationspecialist, I am responsible forGLOBE template especially for pricing and rebate.   My tasks include:


·          Reviewing FITGAP from the markets and providingrecommendations

·          Configuring/customizing SD module based onmarkets’ requirements

·          Providing third level support

·          Involving in some special projects, whichinclude designing and implementing a global solution for that particularprojects

·          Developing project documents e.g. configurationdocument, training manual

·          Providing knowledge on a specific subject(rebate process) to the markets.


Company:         Orange Communication SA (Lausanne,Switzerland)

Positionheld: ERP Manager                             Dates:Jan 2001 – December 2004


Managed and implemented several SAPprojects and enhancements especially in Logistics area. My main achievements oninternal projects (feasibility studies, analysis, design,configuration/customizing, testing, implementation) were:

·          SAP Interface with other systems (e.g. WinCash(Point of Sales system), SLS (Commissioning system)   COSS Warehousing system)


-          Designed and specified interfaces betweenSAP FI/MM/SD using BAPIs and IDOCs.

-          Configured SD and MM module

-          Tested and deployed to production.

·          New Pricing Structure

-          Reviewed, designed and implemented a new sellingpricing structure for Orange, which enabled Orange to identify subscriptionacquisitions, subscription retention, promotion contribution, B2B offer andchannel rebates for each business partner.

·          Developed several prototypes in order toposition SAP modules and functionality as a preferred solution for sales,logistics, finance and controlling, human resources department, e.g.:

-          SAP PS for project management and reportingfunctionality

-          SAP Employee Self Services for Time Sheetmanagement

-          SAP Customer Relationship Management

-          SAP BW (feasibility study)


·          Implemented Customer Interaction Center(Telesales) using MySAP CRM solution

-          Developing functional specification

-          Defined the data for initial load

-          Configuring the initial load for master data andtransactional data

-          Configuring the Customer Interaction Center



My team leadtasks included managing the ERP solution team, the external consultants as wellas the outsourcing partner responsible for SAP system maintenance anddevelopment.   I planned and managed SAPplatform budget and set-up ERP strategy.


Company:         PriceWaterhouseCoopers (Zurich,Switzerland)

Positionheld: Principal Consultant                              Dates:April 1998 – November 2000

I worked on several internationalprojects in the health and aviation industry.   I undertook variety of roles on consulting assignment ranging fromProject Manger to Logistics Specialist, implementing SAP R/3 and Procurementsolution (ARIBA ORMS ) as well as business improvement.   I roles included analysis, design, configuring,testing, deployment and training.


·          Swiss Air, as a SD specialist migrating SAP R/2 toSAP R/3.

·          Swiss Air, as a Project Manager, managing Y2KInterface

·          Swiss Air, as a Logistics specialist, implementingePocurement solution as well as defining interfacing with SAP

·          Roche Vitamin, as a SD Team Leader, upgrading R/3from 3.1 H to 4.6 B as well as implementing new requirements


Company:         PriceWaterhouse (Bangkok, Thailand)

Positionheld: Principal Consultant                              Dates:Jan 1993 – March 1998


During this time, I worked onseveral projects and assisted in business development activities.

I served clients in a number ofindustries, both private and public sector, local and multi-national.   I undertook variety of roles on consultingassignment ranging from Team Leader to Logistics Specialist implementing SAPsoftware and other software products (Oracle Financial System) as well as doingbusiness process re-design work.


For SAP implementation, Iimplemented SAP R/3 for following clients, which included reviewing the AS-IS(current) process, identifying gaps for sales & distribution processes andreports, developing To-Be processes and presented solution to the client. Ihave strong experience in configuration or customization especially for SD andMM module. I also identified interface between SAP and other client’s legacysystems.


·          IBM SDD, as a SD Specialist roll-out the SAP R/3 forIBM in Thailand

·          Benh Meyer (Thailand), as a Logistics Team Leader,implementing SAP R/3                  

·          BASF, as a Logistics team member, involved in thesoftware evaluation through implementation of SAP R/3         

·          Shell Asean, as a SD team member, develop aconceptual design for the implementation of SAP R3 in Thailand, Singapore,Malaysia and Philippines.


Company:        Sinobrit Limited (Bangkok, Thailand)

Position held: Senior Consultant                                              Dates:1990 – December 1992


As a Senior Consultant and Material Management Team Leader, I providedexpertise for a number of client projects such as: development andimplementation of Business and Manufacturing Software applications for MaterialControl and Procurement.  

I prepared a detailed plan, developed the data conversion strategyand identified mandatory files and the data to be converted. I worked with theusers to identify and confirm user requirements and development of the requiredfeatures.   I performed the fullacceptance as well as user training.


Company:     Ericsson Thai Networks Limited (Bangkok,Thailand)

Positionheld:   Logistics Manager                                            Date: 1988 - 1990


I joined as aHead of Logistics and was promoted to Logistics Manager. I managed 17 staff inthe Materials, Purchasing and Store Sections to ensure the smooth and efficientoperation.   I designed and developed acomputerized system to control the issue requisition and procurement processfor high cost materials, set up a procedure to tightly control the usage of rawmaterial at 6 sub-contractors' sites.   Iplanned, managed and controlled budget of logistics department as well as staffrecruitment and evaluation.


Company:    SKF(Thailand) Limited (Bangkok, Thailand)

Positionheld:   Logistic Executive                                             Date:1987- 1988


The companywas newly opened and as Logistics Executive I was involved in setting up theLogistics Functions.   I designed anefficient layout of the large warehouse, established the operational functionand responsibilities for customer service, advised store supervisor onefficient scheduling of goods delivery to customers.   I worked closely with shipping company onincoming shipments and clearing, receiving.   In term of the system, I determined the inventory management parametersincluding re-order point, re-order quantity, requirements forecasting (usagebased), and physical inventory.


Company:      AT&TMicroelectronic (Thailand) Company Limited (Bangkok, Thailand)

Positionheld:   Material Scheduler                                          Date:1986 - 1987


As a materialscheduler, my areas of responsibility were managing the day-to-day operation ofthe inventory department, particularly on replenishment, expediting and stockcontrol. I participated in material system development including the following-identify system requirement; define stock code structure, calculated initialROP, ROQ and safety stock.


Company:    ConsortiumProgram (Bangkok, Thailand)

Positionheld: ESL Teacher                                           Dates: 1984

TheConsortium Program provided Cultural Orientation, English as a Second LanguageCourses and Pre-Employment Training to Indo-Chinese refugees bound forsettlement in the USA. Work performed included preparation of trainingmaterials and conducting the day-to-day training course


Company:         Honda Cars Thailand Limited (Bangkok,Thailand)

Positionheld: Production Trainee                                Dates:1983 – 1984


As ProductionTrainee, I performed the following tasks

·    Study andunderstand the production process and assembly lines

·    Understandthe use of components and spare parts

·    Be trained on preparing a Production Schedule

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